FAQ

Orders & Shipping

When do I get free shipping?
Free shipping applies to U.S. orders over $90

What if my discount drops me below $90?
If your discount brings your total below $90, shipping will apply at checkout. 

How long does shipping take?
Order are processed within 2-5 business days. Shipping times vary based on your location. 

Do I get tracking information?
Yes. Once your order ships, you'll receive tracking details by email.

Returns & Exchanges 

Can I return something if I ordered the wrong size?
We do not accept returns for incorrect size selection. Please review the size guide before ordering. 

What if my item arrives damaged or incorrect?
Contacts us within 7 days of delivery and we'll make it right. 

Impact

Does my purchase support Free My City Outreach?
Yes. A portion of every purchase supports community initiatives through Free My City Outreach in cities they serve. 

Is my purchase tax-deductible?
No. Purchases are not considered charitable donations. If you want to make a tax-deductible impact, you can donate directly to Free My City Outreach.